Pickwick a major sponsor at annual TEFMA Grounds Workshop

Pickwick was a major sponsor of the Tertiary Education Facilities Management Association’s (TEFMA) annual Grounds Workshop at Deakin University on November 6 and 7.

Last week TEFMA held their 2019 Grounds Workshop. Hosted by one of our major clients, Deakin University at their Geelong Waurn Ponds Campus, this year Pickwick had the exciting opportunity to support the annual event as a major sponsor and exhibitor along with delegate attendees. And what a success it was.

More than 60 representatives from Australia and NZ attended the two-day professional development and networking workshop to hear industry contributions on improving campus environments and the campus experience through sustainability initiatives and technology.

As the facilities services provider to numerous primary, secondary and tertiary institutions across Australia, educational spaces are fundamental to our operations. Supporting industry events like the TEFMA Grounds Workshop gives us access to valuable information that helps us stay up to date and ahead of industry developments and supports our continual improvement.

It also gives us the opportunity to catch up with exiting partners and make new connections with like-minded professionals as we demonstrate our capabilities to a broad and engaged audience.

Through our support of TEFMA Pickwick also donated $500 to BrAshA-T to help raise awareness and funds for research. A-T (Ataxia-Telangiectasia) is a rare and complex genetic neurodegenerative disorder. To learn more about their research or donate, visit brashat.org.au.

You can learn more about TEFMA and Deakin University from their websites.

Pickwick’s people secure top honours at BCSAA Qld Excellence Awards

Pickwick Group’s (Pickwick) Debra Brownhill and Ben Cassar secured top honours in their respective categories at the recent BCSAA Queensland Excellence Awards.

BSCAA recently held their 10th annual Queensland Excellence Awards to celebrate the outstanding contribution and achievements of employers and employees in contract cleaning and security.

This year Pickwick proudly nominated 5 of our hardworking team players, with Debra Brownhill and Ben Cassar securing top honours for their outstanding services.

Pickwick Group’s General Manager – QLD & NT, James Holder, congratulated the two for the hard work and dedication that ultimately led to their wins on the night.

“Although they have very different roles within Pickwick, both Debra and Ben share the same goal – that being to safeguard their clients from harm.”

“As the sole cleaner at the Qantas Joey Club Child Care Centre, Debra plays a vital part in protecting the health and safety of children and their carers, with her attention to detail and work ethic also recently acknowledged by Qantas through a letter of appreciation.”

“Ben works hard in security as portfolio supervisor to protect the safety of his clients and their future.”

“His professionalism, customer centric focus and commitment to quality and continuous improvement has seen him take on new duties in the compliance space and progress his career rapidly since starting with us just over 12 months ago.”

Pickwick would like to thank all our people for the excellence they demonstrate in their respective roles, day in and day out.

We know we can count on you, just like you can count on us.

To learn more about BSCAA in Queensland, visit their website.

Pickwick’s Bilal cleans up at BSCAA Awards

BSCAA NSW held its annual awards ceremony on Friday 11th October to acknowledge and celebrate the industry’s hardworking cleaners, supervisors and managers.

Pickwick Group’s NSW division nominated 5 people across 8 categories in recognition of their dedication and commitment, with our Bilal Fouani winning the Excellence Awards in Maintenance of an Educational Facility.

Nicholas Jenkinson, Pickwick Group’s NSW General Manager, congratulated Bilal on his win, saying Pickwick is incredibly proud of his achievements.

“In his role as site supervisor at UNSW, Bilal has built a uniquely positive client relationship with the facility and asset managers and invests in developing his team to ensure the highest level of client satisfaction and quality standards are consistently achieved.”

“The award is both an acknowledgement and a thank you for the leadership excellence Bilal demonstrates in his role day in, day out. Congratulations from all of us, Bilal!”

Bilal currently oversees 70 cleaners from a diverse range of backgrounds and is known and respected for the exceptional workplace culture he has developed and maintained since starting with Pickwick in 2018.

The BSCAA Excellence Awards are designed to acknowledge the outstanding contribution and achievements of employers and employees in contract cleaning and security. To learn more, visit their website.

Pickwick partner now proudly Supply Nation Certified

We’re proud to announce our partner Pickwick 1A Services is now Supply Nation certified.

Pickwick 1A Services was recently awarded Supply Nation certification in recognition of their status as a First People majority-owned, managed and controlled business.

Supply Nation connects Aboriginal and Torres Strait Islander initiatives with procurement teams from government and corporate Australia to shape and transform the Indigenous business landscape.

To receive and maintain the highly coveted certification, businesses must meet stringent criteria and undergo rigorous ongoing auditing to verify their position as a majority Indigenous owned and managed enterprise and to ensure continuing compliance.

Pickwick Group CEO Ken Holder has welcomed the news as a significant milestone for its partner.

“Pickwick 1A is now one of just a small number of Supply Nation certified businesses within the facilities services industry making real and positive change.”

“By actively supporting reconciliation and putting our First People, first Pickwick 1A is creating sustainable employment, training and supplier diversity opportunities.”

Acknowledgement through certification will help Pickwick 1A Services take the next step in its journey to ‘Close the Gap’ on economic participation and give Supply Nation members peace of mind knowing they are doing business with a business that is genuinely owned and run by our nation’s First People.

To learn more about Pickwick 1A and how they are creating a sustainable wealth and economic platform for our First Nation communities, visit their website.

Visit Supply Nation’s website for information about their certification process.

Recent bushfires spark community spirit

As recent bushfires ravaged through Queensland and northern New South Wales communities, they sparked kindness and generosity among ours, with Pickwick employees donating $900 in urgently needed goods and other items to help those affected by the devastating events.

Upon seeing an urgent appeal for donations from The Rescue Collective and media reports covering the disaster, Jason Geoghegan, Queensland’s Operations Manager (Security), put out his own call for help when he asked Pickwick and its people to give generously to those impacted by the disaster.

And they did.

Within a matter of days our head office, operations team and other staff brought in bottled water, bandages, canned food, medical supplies and other items including gift cards to the value of $250 to provide immediate support to people, pets and wildlife doing it tough.

“All up, our contribution to The Rescue Collective totalled $900 – an achievement Jason and everyone who gave should be proud of,” Pickwick’s CEO Ken Holder said.

“I’m not at all surprised by the response as I know that like Pickwick, you can count on our people to make a difference in their communities, when times are tough and when they are not,” he said.

Pickwick actively supports local charities and organisations in communities everywhere and is committed to the highest standards of corporate citizenship. Read our Corporate and Social Responsibility Policy to learn more.

To learn more about The Rescue Collective, visit their Facebook page.

Proud sponsor of AHG Ladies High Tea for HeartKids in Western Australia

On 26th July Western Australia Automotive Holdings Group (AHG) Dealer Principal wives and partners, along with friends, family, staff and sponsors banded together to raise funds for HeartKids (refer https://www.heartkids.org.au/). Craig Tonkin, Pickwick’s General Manager for WA said he was delighted Pickwick was able to join their client and contribute to such a worthwhile cause. As a combined effort more than $30,000 was raised on the day.

The idea of AHG partnering with HeartKids first came about when it was discovered the son of an AHG employee benefited from the support received from HeartKids. It was this support that gave the family strength through numerous surgeries and hospital stays. HeartKids is the only national profit for purpose charity dedicated to supporting children, teens and adults affected by congenital/childhood heart disease and is a separate organisation to the Heart Foundation. Their support is a commitment for life, because there is no cure. People with congenital/childhood heart disease face unique challenges their entire life.

AHG holds more than 180 car and truck franchises at more than 100 dealership locations across Australia and NZ.

Celebrating 2019 NAIDOC Week

With NAIDOC Week celebrations occurring around the nation, it was with the greatest of pleasure our Western Australian staff attended the City of Belmont Flag Raising Ceremony. The event was a great opportunity to participate in a range of activities and support the local Aboriginal and Torres Strait Islander community.

This year’s theme of Voice. Treaty. Truth. Let’s work together for a shared future helped further educate our team on issues important to Australia’s Indigenous peoples. Voice, Treaty, and Truth are the 3 key elements to reforms set out in The Uluru Statement from the Heart. These reforms represent the unified position of First Nation Australians.

During the Flag Raising Ceremony our team heard inspiring words from the City of Belmont’s 2019 NAIDOC Community Award winner, Neil Coyne. Neil spoke of his experiences growing up and the importance of educating not only his children, but all children, on knowing and understanding their heritage and learning through participating in cultural experiences.

After formalities, traditional Aboriginal food with a modern Australian fusion twist was showcased. The menu included Kangaroo Sausage Rolls, Kangaroo Arancini Balls, Bush Tomato Tartlets and Wattle Seed Chocolate Slice. Pickwick staff also participated in a smoking ceremony involving smouldering various native plants to produce smoke that has cleansing properties to ward off bad spirits. Craig Tonkin, Pickwick’s WA General Manager said all the team found the event uplifting and there was strong support to attend NAIDOC Week events in future years.

Helping the Environment – The small things can make a difference

We all know about climate change and the importance of sustainability and looking after the environment. There is so much we as individuals and the organisations we work for can do at the local level to support what are global issues. In the cleaning services industry Chemical-free, Biodegradable, Compostable and Recyclable are all ecological initiatives. Leading by example Pickwick’s CEO Ken Holder makes his own small personal contribution by swapping his car and riding to and from work on an electric scooter when he doesn’t have appointments requiring him to travel. Ken said he bought his own electric scooter late last year initially for some fun and downtime but soon realised he could use it for work since he only lives 5½ kms from the South Brisbane Head Office.

Supporting the Local Community – Kurbingui Sports

Pickwick are pleased to provide a donation of $500 dollars to the Kurbingui Sporting Association. Kurbingui Sports is a non-profit volunteer community association that strives to improve the health and fitness of participants. Working with both Indigenous and non-Indigenous youth for over 20 years on Brisbane’s north side, Kurbingui has a long association with boxing and is an affiliated member of Boxing Queensland. It has continually been represented in Queensland and Australian boxing titles.

Pickwick wishes Kurbingui all the success for the future as a community sports association.

Pickwick emphasises the importance of staff training

Pickwick cleaners at Bendigo and Adelaide Bank – The Bendigo Centre recently completed their Certificate III in Cleaning Operations. The course is designed to develop a broad range of competencies and skills where participants learn current environmental cleaning techniques with relevant industry practices for preparing and cleaning a range of surfaces like carpets, hard surfaces, wet areas, glass furniture and fittings.

Judith Barlow, one of Pickwick’s Client Services Manager’s in Victoria was ecstatic with the commitment shown by her staff. The training was over a 12-month period and commenced shortly after Pickwick was awarded the contract. Many of the staff have been in the cleaning industry for over 10 years and were pleased to have the opportunity to complete some formal accredited training after commencing employment with Pickwick.

Training was conducted by long-term business partner Stanborough Wemyss Contracting Pty Ltd (SWC Training). The company is a Registered Training Organisation and Human Resources company that operates nationally specialising in workplace-based training programs. SWC has conducted training across Pickwick sites for several years. SWC Trainer/Assessor Paul Andison commented that the enthusiasm shown through the duration of the course by Pickwick staff based at the Bendigo Centre was as good as he has seen. Judith is now busy organising a social get-together for all staff who will be presented with their certificates. Well done and congratulations to all involved.

New Indigenous Pickwick website

Pickwick is proud to announce the Pickwick 1A Services website is now live, see https://pickwick1a.com.au/. Pickwick Facilities Services & Recruitment Pty Ltd (hereafter “Pickwick 1A Services”) is a majority Indigenous owned Joint Venture with Pickwick Group Pty Ltd. The Company was established to meet the growing requirements by Government and the private sector to engage Indigenous owned and managed enterprises. Initially Pickwick 1A Services will operate alongside and with the support of Pickwick Group and utilise and build upon Pickwick Group’s knowledge, expertise and systems. However, its whole purpose is to be a standalone Indigenous controlled and operated enterprise. The 1A stands for both “First Australians” and the highest of standards. The Company aims to contribute to reconciliation through the employment of Aboriginal and Torres Strait Islander peoples in operational, administrative, and management roles.

Pickwick introduces new Worker Handbook

Pickwick has recently introduced a new Worker Handbook to assist employees when they join our Company. It is intended to help answer the many questions new staff may have when commencing work with us. Along with informing new employees about their employment conditions and responsibilities, the Handbook advises and provides guidance on what to do in various situations that may occur whilst at work. An electronic version of the booklet may be found on this website under ABOUT US \ Employee Information.

The spirit of giving

For the third year in a row, Lynette Pattison, now Payroll Officer, has taken it upon herself to organise the annual Foodbank appeal amongst Pickwick’s Brisbane staff to help those in need at Christmas. For those that don’t know, Foodbank is a non-denominational, non-profit organisation which acts as a pantry to the charities and community groups who feed the hungry. It was first established in 1992 in NSW and now has a presence in every state and the Northern Territory with distribution centres in all state capitals as well as a number of regional centres.

CEO Ken Holder along with Rachael Murdoch, Pickwick’s National HR Manager were on hand to thank Lynette for the effort she goes to each year in encouraging staff donations. Ken said Lynette’s commitment to Foodbank and desire to help others reflected the true meaning of giving at Christmas.

Pickwick Success

CEO Ken Holder is pleased to announce Pickwick is one of 5 successful tenderers for the NSW Whole of Government cleaning contract. The Company has been awarded the Sydney CBD region which covers a wide range of government buildings throughout the centre of Sydney. These includes museums along with facilities for the police, courts, judiciary and corrective services, and buildings containing education, transport, maritime, tourism, housing, and fire and rescue services.

Nicholas Jenkinson, Pickwick’s NSW State Manager, said he was absolutely delighted with the award following considerable work by members of the Pickwick team over a lengthy period. He went on to say there is still a lot to do from now to when the new contract starts on 1st March 2019 but was looking forward to demonstrating Pickwick’s contract cleaning capabilities.

An illustrious career

After 5 years dedicated service at the University of New South Wales (UNSW) and many years spent in the cleaning services industry, Pickwick’s UNSW Site Manager Carlos Cosentino has decided to retire. Carlos is heading home to his native Uruguay and will be there for Christmas. On behalf of all of us at Pickwick we wish him and his family the very best in retirement. Nick Jenkinson, Pickwick’s NSW State Manager summarised it well when he said Carlos was a great asset to Pickwick and UNSW and will be missed by us all.

Pickwick shines at Awards night

Pickwick had a very successful night at the annual Building Service Contractors Association of Australia (BSCAA) – Queensland Division Excellence Awards held in Brisbane on Friday 16th November. BSCAA is Australia’s peak industry representative body for the building services industry. The Company gathered some major accolades. Amanda Blandford (formerly Kratzke) was the winner of Best Individual Manager – Cleaning Industry and Matthew Hodak won Most Outstanding Individual Employee – Security Industry. Pickwick was also highly commended for Outstanding Company in the Cleaning Industry and Tanya Smith was highly commended for Leading Hand/ Supervisor – Cleaning Industry. Pickwick was also a finalist in the Most Valuable Cleaning Team Award. CEO Ken Holder commented he was very proud, not only of the individual winners but the entire Pickwick team, both those out front providing service excellence to customers, and equally important, those behind the scenes that support them.

Pickwick sponsors CIPS Conference

For those that may be unaware CIPS (Chartered Institute of Procurement & Supply) is the world’s largest body serving procurement and supply, and the voice of the profession in over 150 countries. With over 4,500 members throughout Australasia it is dedicated to promoting best practice, continuous improvement in professional standards and raising awareness of the contribution that procurement and supply management can make to organisations.

This year Pickwick was a major sponsor of CIPS 2018 Australasia Conference & Supply Management Awards held at the International Convention Centre in Sydney, 4 – 5 July. Nick Jenkinson, Pickwick’s State Manager for NSW &ACT said it was a wonderful opportunity and privilege to be among the leaders in procurement and supply and showcase many of the facility services that Pickwick could provide throughout Australia and NZ.

Pickwick attends INTERCLEAN 2018

In order to support its clients Pickwick is acutely conscious of the need to keep up-to-date with the latest innovations and technologies in the cleaning industry.  INTERCLEAN is recognised as one of the premier events worldwide for this purpose. This years’ event was held in May in Amsterdam with over 900 companies exhibiting the very latest products and equipment, INTERCLEAN 2018.

This year Pickwick sent a small delegation to report back on the event to management.  CEO Ken Holder commented that he found it extremely worthwhile and was committed to having senior line and operations management attending such international trade shows annually given the increasing pace of change.  “Innovative technology is impacting the cleaning industry as much as any other sector and it’s important we remain at the forefront to better service our client’s many needs” he says.  Whilst there was considerable focus on automation and robotics Ken said there are many other areas where innovative products were leading to improvements in cleaning effectiveness along with enhancing OHS and the welfare of cleaning staff.  Chemical free and biodegradable / compostable technologies along with and ergonomically designed cleaning equipment are just a few.

Pickwick proudly values cultural diversity

As the proud cleaning contractor to clients like Brisbane City Council and Deakin University in Victoria we share their value of inclusion and embrace multiculturalism in our group. Pickwick has a truly international and multicultural workforce with staff from over 40 cultural backgrounds.

With such a variety of backgrounds, birthdays are made extra special, as experienced recently by Pickwick’s Deakin University Contracts Manager Manuel Neto, whose staff sang the birthday song in 5 different languages! “Memorable moments like this remind us of how fortunate we are to have such an inclusive and multicultural team,” Manuel said.

And this month in Brisbane given that many staff were on leave or doing extra shifts over the Christmas / New Year period, Scott Mackie, Pickwick’s Site Manager at Brisbane City Council’s Brisbane Square site decided to host a post-Christmas party on the weekend for his staff. Latin dancing was the order of the day after the BBQ lunch and an enjoyable time was had by all that attended.

As well as enjoying diverse cultural experiences, our employees believe they have a better understanding for co-workers from other cultural backgrounds and are more willing to co-operate with one another. Working in a multicultural environment has encouraged Pickwick staff to share a variety of opinions and expertise which inspires creativity and innovation.

Pickwick’s In-House Talent

At Pickwick we value communication. We are fortunate to have a large group of dedicated employees who come to us with excellent ideas that take our services to the next level. A good example is that of Shaminda Don who currently works for us at Deakin University’s Burwood campus. With an education background and working experiences in HR, ICT, and Business Information Technology in Sri Lanka, Shaminda came to Australia to pursue higher education in accounting and finance to enhance his knowledge and skills.

Under the guidance of Pickwick’s Contract Manager Manuel Neto, Shaminda has successfully led the design and implementation of a workflow management system, which has significantly increased the operational efficiency and communication effectiveness at the site level. The system operates on a free online platform that allows cleaners, supervisors and clients easy access via their mobile phone. During the first few months of trial there have been significant improvements in site operating processes, such as performance reporting, tracking and managing faults, requests and working progress.

Further to the workflow system Shaminda worked to create an online training module. Cleaners were required to complete knowledge tests on their mobile phones periodically. The tests include knowledge on waste management, proper use of vacuum cleaners, colour coding and emergency situations. Their results help identify staff who need further training. Feedback from our cleaners was good too. They found the applications fun to use and helpful in refreshing and updating their cleaning knowledge.

Currently Shaminda is working on two further projects. One is to optimise site stock management by using the workflow system and the other is to implement a security application that enables our cleaners to use mobile phones to report their locations in emergency situations.

Deakin University have spoken highly of Shaminda’s work. Pickwick is very proud of its in-house talent and we appreciate the dedication and innovation from employees like Shaminda. Tim Broatch, Pickwick’s Victorian State Manager said “Communication is the key. We receive many clever ideas from our staff and are more than happy to implement them. It’s amazing how much talent we have within our workforce from diverse cultures and educational backgrounds who are representing Pickwick every day.” Pickwick believes that to provide excellent services and develop long term customer partnerships we must constantly encourage our employees who possess both the technical skills and the passion to confront the challenges and make a difference.

Pickwick’s Poet in Residence celebrates Indigenous Australia

Local poet and Pickwick employee Mark Riordan has published a new book, Indigenous Australia. It is a look into the culture of Australia’s Indigenous citizens. Through poetry and original dot paintings the poems are brought to life and give the reader a glimpse of our ancestral heritage.

Notably last year, after composing a poem for Her Majesty’s 90th birthday, and sending his book The Poetry of Queensland, Mark received a very gracious letter and card from Her Majesty thanking him for his kind words.

Mark has been writing poetry for over 30 years and his numerous books represent the many unique passions and loves of his life.

Pickwick staff show their generosity to those in need at Christmas

In the spirit of Christmas and giving, Lynette Pattison, Contract Administrator for Pickwick’s Construction Cleaning and Height Access Services divisions, arranged for a Foodbank to be set up at the Brisbane Head Office for the annual Christmas Food Drive.  This was the second year Lynette had organised a Foodbank for Pickwick’s staff to contribute with overwhelming success.  Foodbank is by far, the largest hunger relief organisation of Australia.  It is a non-denominational, non-profit organisation which acts as a pantry to the charities and community groups who feed the hungry. Foodbank was first established in NSW in 1992 and now has a presence in every state / territory.  It has over 3,000 volunteers and acts as a conduit between the food industry’s surplus food and the welfare sector’s need.

Santa is in our midst!

Rick Campbell has been an important part of the Pickwick team in Far North Queensland for over 7 years.  However, we have found that he has an alias that only presents themselves over the festive season.  Many years ago, Rick was caring for an elderly gentleman that he became quite close with and has honoured that gentleman by continuing that legacy.  From November, he starts to transform himself by put the jolly in his cheeks and a twinkle in his eye to become Santa Claus.  You must admit, he does look the part.

Rick takes immense pride in his work, and his “get-to-it” attitude has our clients thinking he’s special, and you know Rick, so do we at Pickwick.  We look forward too many more years’ service with you, oh and please pass onto Santa that we hope he has a Merry Christmas and that we have all been well behaved this year.

The first 10 years!

On 30th November Evelyn King, who services our Mackay area, celebrated 10 years’ service with Pickwick.  A morning tea was held to celebrate this milestone which was attended also with her brother and fellow employee Alan Catto and co-workers Alma Smith and Laurie Smith.  Not one to miss out on a staff gathering, Trisha Burgoyne, Pickwick’s North Queensland Regional Manager provided the delicious treats and presented Evelyn with gift vouchers.  Reminiscing since commencing with Pickwick in Mackay in 2007, Evelyn recalls the many sites she has serviced such as ABC Radio, Department of Immigration and Broder Protection, and Bendigo Bank just to name a few.

Evelyn still does enjoy her time spent with Pickwick and looks forward to the next 10 years with us.  From all of us at Pickwick, congratulations and a big THANK YOU!

 

Official Launch of Pickwick’s Reconciliation Action Plan

Over the past 6 months Pickwick has devoted considerable resources to developing its own Reconciliation Action Plan (RAP) recognising the need to take affirmative action in working with Indigenous Australians and Indigenous businesses.  Pickwick’s RAP has now been endorsed by Reconciliation Australia (https://www.reconciliation.org.au/). The Company has taken numerous steps in this key area, from the symbolic and ongoing recognition of Traditional Owners, Custodians and Elders past and present, to engaging and working with Indigenous suppliers, to the establishment of a majority Indigenous-owned Joint Venture Company servicing key clients and employing Aboriginal and Torres Strait Islander people.

On 3rd November, Pickwick hosted staff, suppliers and clients along with local elders and Indigenous representatives in government and industry at the official launch of its RAP held at the Jagera Community Hall in Brisbane.  Pickwick CEO Ken Holder and Pickwick National HR Manager Rachael Murdoch used the occasion to thank all those that had worked tirelessly on the creation of its RAP pointing out ‘actions speak louder than words’ and the onus was now on all within Pickwick to do their part in making the RAP a reality.  Importantly 2017 marks the 50th Anniversary of the 1967 Referendum where 91% of Australian’s voted to change the Constitution to include Indigenous people in the census and allow the Commonwealth government to make laws for Indigenous people.  It also marks 25 years since the 1992 Mabo decision which recognised the rights of Aboriginal and Torres Strait Island peoples as the traditional owners of their land and that the previously held policy of terra nullius (empty land – or land that belongs to nobody) should not have applied to Australia.

As part of its RAP celebrations 6 individual paintings created by Indigenous artist Charo Angeles were unveiled.  Each painting represents the states where Pickwick has an office and collectively form a mural as shown in one photo accompanying this article though will be hung separately in each state office.  Those present also had the chance to learn the history and hear the didgeridoo from John Briggs (http://www.johnbriggs.net.au/) as well as enjoy delicious Indigenous food prepared by Bryant Wells (http://www.tukkarestaurant.com.au).

New Indigenous Company Launched

Pickwick is proud to announce the launch of Pickwick 1A Facilities Services & Recruitment Pty Ltd, ABN 87 621 907 248 and trading as Pickwick 1A Services. This newly formed facility services and labour hire company will provide a range of commercial cleaning and related services to corporate business, all levels of government, and community and social enterprises.

Pickwick 1A Services is one of our responses to creating reconciliation with Indigenous people along with the Commonwealth Government’s Indigenous Procurement Policy (IPP). This policy aims to leverage the Commonwealth’s annual multi-billion procurement spend to drive demand for Indigenous goods and services, stimulate Indigenous economic development, and grow the Indigenous business sector. In addition, Pickwick 1A Services will work with corporate Australia who as part of their own reconciliation efforts with First Australians understand the importance for the country and nationhood in engaging with Indigenous businesses on equal terms.

Initially Pickwick 1A Services will operate alongside and with the support of Pickwick Group Pty Ltd and utilise and build upon Pickwick Group’s knowledge, expertise and systems. However, its whole purpose is to be a standalone Indigenous controlled and operated enterprise. The Company is majority Indigenous owned (51%) by Syl Johns, a descendant of the Larrakia nation near Darwin and Carol Malone, a descendant from the Gubbi Gubbi people of the Wide Bay-Burnett area.  The 1A stands for both First Australians and the highest of standards.  The Company aims to contribute to reconciliation through the employment of Aboriginal and Torres Strait Islander peoples in operational, administrative, and management roles.

 

Thank Your Cleaner Day

Thank Your Cleaner Day is a special day held annually and dedicated to cleaners to show they are valued and appreciated for helping keep our work environments clean and hygienic.  This year it was Wednesday 18th October.

Cleaners are the unsung heroes of almost every workplace. Their efforts often taken for granted and unnoticed allow us to get on with our own work.  You may not even see your cleaner.  Just like the elves in The Elves and the Shoemaker classic fairy tale they appear in the quiet of night, just do their work and then vanish without praise or acclaim.  Pickwick’s cleaners come from all walks of life and a multitude of backgrounds. All work hard and deserve a hearty ‘well-done’ for their efforts.

As part of celebrations held around Australia a fantastic lunch was had by the Pickwick team at the Optus campus in Sydney.  The team enjoyed a catered lunch served by both Optus and Brookfield Global Integrated Solutions (BGIS) management.  Pickwick wishes to thank Sam Buric (Optus National Facilities Manager), Andrew Belgum (Optus Corporate & Retail Facilities Manager), Glynn Clayton (BGIS Corporate & Retail Operations Manager) and Donna Ferguson (BGIS Campus Facilities Manager Optus Centre Sydney) for making the day so memorable to our staff.

 

Pickwick Senior Management Undertake Cultural Awareness Training

Pickwick recently submitted its Reconciliation Action Plan (RAP) to Reconciliation Australia.  Pickwick recognises to date it has not effectively engaged or partnered with Aboriginal and Torres Strait Island peoples.  Consequently, we have begun what will become one of our most significant journeys.  Pickwick CEO Ken Holder says “The whole issue of reconciliation is critical to nation building and though we may be relatively small I believe we have an important and constructive role to play.”

As one of many steps Pickwick senior management recently undertook Cultural Awareness Training through John Briggs (www.johnbriggs.net.au).  The workshop focused on where we are today and where we are headed.  It provided Pickwick’s senior management with the opportunity to explore and discuss Aboriginal and Torres Strait Islander histories, people and communities.  Importantly for the Pickwick team the workshop helped deconstruct unconscious bias and other blockers preventing effective practice.  For more information on Pickwick’s reconciliation journey please refer to our first RAP at Pickwick RAP (draft).

Pickwick celebrates NAIDOC week with Boeing Defence Australia


Mark Riordan Pickwick’s residential poet (see News Story, September 2015) who is also our Cleaning Supervisor based at Boeing formed a partnership with Beau Keeble (Indigenous artist) to celebrate Boeing’s indigenous day for NAIDOC week. Both Mark and Beau had their respective works on show at Boeing. Boeing also invited along local Aboriginal and Torres Strait Islander speaker Lenise Schloss who told stories of her father who was the first ever indigenous fighter pilot.

Along with his full time role with Pickwick Mark has been busy working on a series of children’s books. “When Mark approached me about his children books I jumped at the opportunity to be the illustrator of his indigenous book series, mainly because when I reflect back to my time at school, there was very little taught about the indigenous culture in any of the public schools that I attended” Beau said. He added “I believe it is important for all young children to learn about the aboriginal culture in Australia.” Pickwick is so pleased and proud to be associated with such talent.

Pickwick staff make all the difference at OPTUS


Late last year Pickwick won its largest single contract – OPTUS, one of Australia’s leading suppliers of telecommunication services. We have the privilege of servicing not only their corporate offices in all capital cities but also all their stores and outlets throughout Australia.

A number of our cleaners work at Optus Centre Sydney (OCS), their corporate campus in Macquarie Park, NSW. This month we had the opportunity to recognise some of those staff whose attitude and willingness to go that extra mile as they go about their tasks makes a real impact. Congratulations go to both Lynda Watson and Helen Murphy our first recipients of Certificates of Appreciation at OCS for outstanding effort in their work. Pickwick’s Site Manager at OCS Muhammad Islam commented “the attitude which both Lynda and Helen show daily is contagious and makes such a huge difference in the work environment”.