Capabilities  

The Pickwick Group has been associated with the market leaders in the cleaning, security and property services industry since 1981.  In this time, we obtained specific expertise in all areas and facets of the Australian Contract Cleaning Industry.  This experience and expertise was further enhanced when in 2008 when the Company acquired Eski Cleaning Services.

In relation to the specific cleaning services, Pickwick is fully conversant with these duties and is able to provide the cleaning services in accordance with the service specification issued.  Pickwick has particular expertise in managing contracts where there is a single customer with multiple assets and multiple stakeholders.

At Pickwick, we believe that Customer Satisfaction is the most critical aspect to the success of our business operations.  Hence, we believe our clients are our best reference in determining our experience in service delivery.  Our current client base is a 'who's who' of corporate and government clients, many of which are considered amongst the industry leaders. 

Pickwick is proud of the proprietary systems that underpin our business activities. These include dedicated Risk Mitigation programs to assist in contract management such as OHS, Quality Assurance, Environmental Management and Employee Relations Management.

Pickwick has a vast array of resources at its disposal to utilise.

These resources include, but are not limited to the following:

Ø     A pool of over 1,000 experienced and trained personnel

Ø     Skilled hands-on management

Ø     Equipment including -

§         Ride-on Scrubbing and Sweeping Machines

§         High Pressure Water Blasters

§         High Speed Polishing and Buffing Machines

§         Litter Vacuums and Blowers

§         Various other Specialised Cleaning Equipment

Infrastructure Support includes:

Ø     Finance and Accounting Specialists

Ø     IT Support

Ø     Human Resource and Training Professionals

Ø     Quality Assurance Professionals

Ø     Risk Mitigation, Occupational Health & Safety and Environmental Management

Ø     Administration Support Personnel

The Pickwick philosophy is based on providing our clients with a seamless service using the latest in cleaning, security and contract management tools and technology combined with very strong systems, planning and innovative approach. We offer a total turnkey service solution from initial concept to implementation and ongoing management.